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1. What is Gemwater
 

2. Is there proof that the gems change the properties of water?


3. How do I use my VitaJuwel gem vial properly?


4. How do the gems affect the water although they are sealed inside the glass vial?
 

5. What keeps me from preparing gemwater by simply placing the gems directly in the water?
 

6. Does gemwater taste different than regular water?
 

7. How long am I supposed to leave my VitaJuwel gem vial in my water?
 

8. How do I clean my VitaJuwel gem vial and my VitaJuwel decanter?
 

9. How do you clean the Era decanter ?
 

10. How do you clean the ViA water bottle?
 

11. How long after I remove my VitaJuwel gem vial from the decanter will the water stay infused?
 

12. For how long do the gems emit their energy? Do I have to recharge the gem vial?
 

13. What kind of water works best to create gemwater?
 

14. Is my VitaJuwel gem vial very fragile? How do I handle it properly?

To a lot of our customers, VitaJuwel gem vials are pieces of art and "Jewelry for Water". They might seem to be very fragile, but they are also tools made for a purpose. Our master glassblowers know their trade and create gem vials from lead-free glass that are very sturdy and robust. But PLEASE be aware that they are made of glass. Handle them with the same care as a precious wine glass. Avoid impacts, blows or strokes. Don't drop it. Don't freeze, boil or microwave it. Avoid temperatures below 45° F and above 95° F. Love your vial and it will pay it back! :)

15. Can I use my VitaJuwel gem vial to prepare tea or coffee?

 

16. Does my VitaJuwel gem vial also work with other beverages like juices or alcoholic drinks?
 

17. Would I find identical pattern and color between two ViA bottles?
 

18. What gem blend works best for me?
 

19. How are the gem vials made?
 

20. Can I change the gems inside my gem vial?
 

21. What do I do when my gem vial gets damaged?
 

22. Can I combine different vials in one decanter?
 

23. Who came up with this idea?
 

24. Delivery from VitaJuwel Hong Kong?

To a lot of our customers, VitaJuwel gem vials are pieces of art and "Jewelry for Water". They might seem to be very fragile, but they are also tools made for a purpose. Our master glassblowers know their trade and create gem vials from lead-free glass that are very sturdy and robust. But PLEASE be aware that they are made of glass. Handle them with the same care as a precious wine glass. Avoid impacts, blows or strokes. Don't drop it. Don't freeze, boil or microwave it. Avoid temperatures below 45° F and above 95° F. Love your vial and it will pay it back! :)